Return Policy

General Policy
These are Blank.cd’s (“BlankCD”, “we” or “our”) Standard Return Policies applicable only to products purchased by you directly from the Blank.cd website.

All product returns require a Return Merchandise Authorization (RMA) number.  You may obtain an RMA number by contacting BlankCD Customer Service through any of the methods provided at contact form.

Any return for a refund may be subject to a 15% restocking fee.

Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:

  • Any product not purchased from Blank.cd
  • Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number
  • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
  • Any product from which the UPC code has been removed from its packaging
  • Any product that exhibits physical damage
  • Any product for which you have submitted a mail-in rebate

Mail-In Rebate Policy
Any product offering a mail-in rebate is not returnable to BlankCD once the rebate has been filed. Be sure that the product is functional and that you intend to keep the product before sending in for your rebate. Products missing UPC codes or serial numbers from the box are NOT returnable. Only the product manufacturer can replace a defective item missing the UPC code.

Combo, Bundle and Kit Specials
Combo, Bundle, and Kit Specials include two or more items that must be purchased together in order to receive a discount.

Items sold as part of a Combo, Bundle or Kit may be returned individually for replacement within the applicable Blank.cd Return Policy Period for that individual item.

If an individual Combo, Bundle or Kit item is returned for a refund, the applicable discount will be voided, and the discounted amount will be deducted from the amount of the refund. If your combo/bundle/kit discount amount is greater than the individual unit price of the item you wish to return, then the item cannot be returned for a refund; you will need to return all items in the combo/bundle/kit in order to receive a refund.
- For example: if your combo/bundle/kit discount was $5, and you return one of the items for a refund, the $5 will be deducted from your RMA refund amount.


Out-of-Stock (Back-Order) Items
If BlankCD no longer carries an item that is sent in for replacement, or if that item is simply out of stock, the item will be sent to our Back-Order RMA Department. You will be notified via email of two options: 1) BlankCD can send you a comparable replacement item, or 2) BlankCD can issue you a refund at the current market value of the product. A current-market-value refund may not exceed the original invoice price. If the item is returned within 30 days of the original invoice date, a full refund will be issued.

Quantity Purchases
While BlankCD is more than happy to fill your order for a quantity of ten (10) or more of any given item in our inventory on a single purchase order, please understand that an order of that size, once purchase is completed, is automatically non-refundable. All other specific conditions related to the ordered item still apply, including any and all stipulations relative to any available replacement return policies. Please contact Customer Service with any questions you may have.

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

This is our Standard Return Policy. Items covered by this policy (those products for which Blank.CD don't state anything) must be returned to BlankCD within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by BlankCD, and not the mere issuance of an RMA.


Limited Replacement Only Return Policy

  • Return for refund within: non-refundable
  • Return for replacement within: 30 days

Products that state "This item is covered by Blank.cd's Replacement Only Return Policy", or items labeled as “Non-refundable” (or similar labeling) must be returned to BlankCD within 30 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a replacement of the same or equivalent item, if the original is no longer available. “Return” constitutes receipt of the product by BlankCD, and not the mere issuance of an RMA.


Consumable Item Refund Only Return Policy

  • Return for refund within: 30 days (only if unopened)
  • Return for replacement within: Non-Replaceable
  • Restocking Fee: Yes

This is our Consumable Item Refund Only Return Policy. Items covered by this policy (those products for which BlankCD states "This item may be returned for a refund within 30 days only") must be returned to BlankCD within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by BlankCD, and not the mere issuance of an RMA.

Consumable items are items such as CD/DVD Media etc. that are consumed once they are used. The following conditions are not acceptable for return, and will result in the merchandise you have returned to BlankCD being returned to you:

  • Consumable items that have been opened
  • Consumable items lacking the original packaging

Bulk Item Refund Only Return Policy

  • Return for refund within: Order must be refused at time of delivery for full refund
  • Return for replacement within: Non-replaceable; refuse order at time of delivery for full refund
  • Return due to defects within: For products under manufacturer’s warranty please contact the manufacturer

This is our Detailed Bulk Item Return Policy. Bulk Items (including but not limited to such items as Air Conditioners, Televisions larger than 37 inches, Home Entertainment Systems and Refrigerators) cannot be returned to Blank.cd for refund or replacement service. Therefore, you are urged to carefully examine the box your bulk item ships in before signing for the package. Should you observe any damage to the shipping box, or if the wrong product was sent, you must refuse delivery while the shipping courier is still on the premises. The item will be returned to Blank.cd and you will be refunded the full amount, including applicable shipping costs and tax.

If you determine upon inspection that the condition of the shipping box is satisfactory, an adult is required to sign the shipping courier's release form to complete delivery. By signing this release, you are acknowledging and agreeing to Blank.cd's Terms and Conditions, understanding that you cannot return the television to Blank.cd and that the condition of the delivery meets your expectations. After delivery, please read all included documentation and/or contact the manufacturer directly to determine applicable warranty coverage, if any.

AIT shipments require that shipping damage is reported within 48 HOURS of the product’s delivery.

The following conditions are not acceptable for return, and will result in the merchandise being returned to you:

  • Any LCD screen that has less than 8 dead pixels
  • Any item that is damaged due to neglect, abuse or misuse
  • Any item that is not in its original packaging with all accessories and manuals
Note: Extended warranties are available during the checkout process to further safeguard against possible defects. Defective products may be returned if still under warranty.


Manufacturer's Warranties

  • Return for refund within: non-refundable
  • Return for replacement within: non-replaceable

Blank.cd does not offer any express warranties. However, many of the products available through Blank.cd are covered by Manufacturers' Warranties. If a product is covered by a manufacturer's warranty, it will be stated on that product's web page. Manufacturers' warranty details are typically available at the manufacturer's website. Detailed manufacturer warranty information can also be obtained for free by contacting our Customer Service department. Please note that products in this category are non-refundable unless otherwise indicated.

Products that state "This item can be returned to the product manufacturer only" must be returned directly to the product manufacturer for repair or replacement, unless otherwise required by law. For these items, the warranty policy provided by the product manufacturer explicitly requires that any returns, repairs etc. be requested and processed directly by the consumer (or "end-user") of the item.

 

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